Location:
For those new to Romeo they may think that the Kroger’s on Van Dyke really is a new Kroger’s store built from scratch. In actuality it is just a rebranded store after the closing of Farmer Jack this summer.
Description:
The same nasty smell welcomes you to the "new" Kroger as welcomed you to Farmer Jack. The smell comes from a poorly placed recycling station between the two sets of front doors. Inside, it’s a fairly normal grocery store. If you can get past the nasty smell of old beer and pop, it isn’t the worst store in the world. Perhaps I’m unintelligent but I’ve never been able to find anything at this store as the store has always felt backward in my brain. (Most grocery stores seem to "start" on the right and work left, this is opposite.) The inside of the store looks identical to the way things were when it was under it’s previous owner. As I walked around I wondered if these were the same employees. The only difference I noticed was that the Kroger label was all over the place. Other than that it is the exact same "ho-hum" grocery store.
Service:
Non-existent. In fact, when I checked out there wasn’t even a cashier at any of the stations so I was forced to use the self-checkout system. No one greeted me when I walked in, no one spoke to me in the aisles, no one helped me check out. This is as close to shopping online as you can get in a physical store!
Cost:
Pretty normal prices. I’m sure that if you use their discount card you may save a couple pennies here and there.
Ranking:
While the location is somewhat convenient the smell walking in the door says it all. If they want to save this store they have to do some serious remodeling. As far as I know this is the 3rd grocery chain that has tried to make this location work. I don’t see Kroger lasting terribly long. That is, unless they are interested in the location and not profits. Did I mention that there were 4 cars in the parking lot? I’ll give them a "2" as at least they exist and it isn’t an empty store.
Agree or disagree?
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