High-trust, low-control

A movement cannot grow in a low-trust, high-control environment.  But a dictatorship can. (Cuba) A corporation can. (McDonald’s) A gang can. (Al Capone) In a low-trust, high-control environment leadership is supreme. Decisions flow from top to bottom. A high value is placed on replication and copying and perfecting. Efficiency is more important than individualism. And […]

Bottlenecks, rubberneckers, and other people who slow you down

Every commuter in Chicago is familiar with the Hillside Strangler. Prior to the early 2000s, this section of interstate where two major 6-lanes of highway merged onto a 3-lane onramp to a 5-lane city-bound highway doubled the commute of everyone. 11 lanes of traffic don’t merge into 5 lanes very well. The Hillside Strangler was […]

Snake bit

Darkness creeps in at weird moments. A comment. A ungaurded remark by the wrong person. A glance or a stare that you can’t get an explanation for. All of those are things that can set me off inexplicably. Normally, I’m pretty happy-go-lucky. Why do those tiny things trigger the my mind so wildly? I wonder […]

Putting your worst foot forward

Which of these introductions garners the most trust to you? Hello, my name is Adam McLane. Thank you for inviting me here today. As an expert in my field, I look forward to sharing with you this morning 7 insights which will revolutionize ________. Hi. I’m Adam. I guess you’ve invited me here this morning […]