You know you live in a small town when you are doing a customer service report on your local fast food chain.
Location: This is the Wendy’s here in town, located on VanDyke, just south of the village of Romeo.
Description: As I’ve mentioned before I go out to eat nearly every day for lunch. In doing so you inevitably will need some days when fast food is the only option because of time constraints. I will say that the local Wendy’s is one of my favorites. There isn’t anything special about the location or the building itself.
Service: But they seem to make up for that in something I will describe as "almost satanically fast service." For example, if you go through the drive through you rarely wait more than a single car. You order quickly and pull up to the window where the transaction begins. If you aren’t ready for it… it will catch you off guard. Have your money ready! The clerk will tell you the total and you give her your hard earned "I want my spicy chicken bucks." Now here’s the trick… when they give you the change they will also start handing you food! Seriously, you can be in and out of Wendy’s parking lot in under 2 minutes. I’ve actually had people at the office think I had left to go do something in the building and I’ll come back with my food. It’s simply that quick.
Cost: We’re talking fast food prices here. Lunch is generally $6-7. Maybe a tad more if I accidentally purchase a frosty.
Rating: I have to be honest in saying that I’ve not always had perfect service at Wendy’s. Sometimes in that blur rush they screw up. I’ve gotten incorrect change back and I’ve even gotten halfway back to the office to discover that I had the wrong order. With that, and the offset for being a fast food chain, I’m rating the local Wendy’s 3 out of 5. It’s good and worth keeping in the lunch rotation.
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