Customer Service Matters

When it comes to customer service, it matters. It is one of those things that I have always been quick to notice… and lately I’ve come across some amazing examples of it. In the past 30 days I’ve received remarkable, incredible, stellar…. unbelievable service from several companies I have new relationships with. Stunning! Observation: Start-ups…… Continue reading Customer Service Matters

Powered by the Letter “I”

Two things dominated our Saturday. Ikea and iPhones. Actually, on the way to this epic fun we had lunch at In & Out Burger. I’m not a cult-fan of the burger joint but it was quick, easy, and not McDonald’s. Ikea: There’s a pretty strong irony in our trip yesterday. When we moved across country…… Continue reading Powered by the Letter “I”